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Thank You and Merry Christmas from Baylor ITS
December 6, 2022

A Christmas thank you message from Baylor ITS to the Baylor community.

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Merry Christmas from Baylor ITS
Duo Verified Push Brings Enhanced Security, New Look
November 10, 2022

On Tuesday, November 15, Duo is getting a new look and some new functionality. The new look is streamlined and provides a simplified user experience. As part of the update, we are adding Verified Duo Push when accessing Baylor's Microsoft 365, Ignite, and BearWeb services. With Verified Duo Push, after you Accept a push notification from these systems, you will receive a 6-digit code that must then be entered to verify that the person requesting access is actually logging into the system. To learn more about these changes, visit baylor.edu/helpdesk/duo

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Duo Two-Factor Authentication New Look Plus Verified Duo Push
Allen Among Several Named IT Executive of the Year
November 2, 2022

Jon Allen, chief information officer and chief information security officer at Baylor University, has been honored by the inaugural EdScoop 50 Awards as one of select higher education executives named IT Executive of the Year. The award honors "the most influential people in the higher education technology community, along with the most innovative projects that make a positive impact across universities."

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A picture of Jon Allen, Baylor CIO and CISO
Webex and BigBlueButton Access Ending Soon
March 31, 2022

Access to Webex and BigBlueButton within Canvas will end at the end of the spring term. Microsoft Teams and Zoom will serve as Baylor's videoconferencing solutions moving forward.

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Woman in a Videoconference
Global Phishing Attacks Reach New Heights in 2021
March 29, 2022

The global non-profit Anti-Phishing Working Group released its Q4 report in late February, finding that phishing, spearing, and ransomware attacks have reached record levels.

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Phishing Graph 2021
BearAware Alert: Phishing
February 15, 2022

This past weekend the Baylor community experienced a series of email phishing attacks. DUO two-factor authentication provides a barrier of protection for the university against phishing attacks and other outside access to Baylor information systems. Only approve DUO pushes, phone calls, and use tokens that you know you have requested, and report emails that appear "phishy" to abuse@baylor.edu. 

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BearAware Alert
Majority of faculty respond positively in transition from phones to Microsoft Teams [Baylor Lariat]
February 11, 2022

While some faculty members said they have experienced difficulties following the transition from traditional landlines to the Microsoft Teams Call platform last semester, Jon Allen, chief information officer and chief information security officer, said via email the vast majority of feedback he has received has been positive.

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Teams Screen Shot
Baylor ITS Approves MacOS Monterey (12.2) for Use
February 8, 2022

After an extensive period of testing, Baylor ITS approved the latest edition of Apple's Monterey operating system (12.2) for use on Baylor-owned devices.

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MacOS Monterey
BaylorITS Launches New Online System Status Dashboard
February 1, 2022

Baylor has contracted with StatusHub to provide 24/7 real-time information about the status of its technology systems. Everyone in the Baylor community and beyond can visit systemstatus.baylor.edu today to see the current status of AirBear, Canvas, Ignite, BearWeb, Duo, Microsoft 365, and much more.

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System Status GIF
Microsoft Update Addresses Zero-Day Exploits
January 14, 2022

This week Microsoft released a series of system patches as part of its regular "Update Tuesday." One of these patches addresses a very serious vulnerability (CVE-2022-21907) that allows attackers to target networked computers and execute code on the system without requiring any permissions.

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Code on Screen
Baylor Systems Impacted by Amazon Web Services (AWS) Issues
December 15, 2021

On December 7, 2021, and again this morning, issues within the Amazon Web Services (AWS) server eco-system disrupted some of Baylor's technology resources.

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Attendees at Amazon.com Inc annual cloud computing conference walk past the Amazon Web Services logo in Las Vegas, Nevada, U.S., November 30, 2017. Courtesy of REUTERS/Salvador Rodriguez.
Internet Pioneer Radia Perlman to Speak at Baylor
November 16, 2021

"Mother of the Internet" Radia Perlman will speak on the campus of Baylor University on Wednesday, December 8, at 9 a.m. on the fifth floor of the Cashion Academic Center (Room 506). The lecture is presented by the School of Computer Science and Engineering and Baylor Information Technology Services, and is open to all Baylor faculty and students. Those interested in attending should email Candace_ditsch@baylor.edu. Breakfast is provided.

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Radia Perlman
Baylor ITS Launches New Online Experience
November 11, 2021

Baylor Information Technology Services launched a new website today, built on the university's new Drupal framework. The new online experience, available at its.web.baylor.edu, highlights the people and collaborative partnerships that drive technologies to empower the university in its mission.

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Screenshot of new Baylor ITS online experience
Baylor Makes the Move to Microsoft Teams Calls
November 2, 2021

Baylor is making an ambitious move to Microsoft Teams Calls between now and the end of December.

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Woman Engaged on a Microsoft Teams Call
Be #BearAware In and Out Of...The Office
October 31, 2021

Even though National Cybersecurity Awareness Month is over, we should all continue to be #BearAware. Since 2007, Baylor ITS has been a champion for this nationwide effort. This year's public awareness campaign focuses on eight best practices that are encouraged within the Baylor community and among all technology users.

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A meme from The Office about Phishing
Baylor ITS Urges Caution In Response to Windows 11
October 13, 2021

On October 5, Microsoft officially released Windows 11 for download and installation. Baylor ITS is currently testing this next-generation Windows operating system to ensure that it is compatible with university systems and software.

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A screenshot of Windows 11
Microsoft Releases Mandatory Security Patch for All Windows Users
July 9, 2021

Microsoft strongly encourages all Windows users to apply the 2021-07 Update to their devices. Baylor ITS is automatically deploying this update to all campus systems.

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Microsoft Headquarters in Washington

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One Bear Place #97268 Waco, Texas 76798-7268
(254) 710-4357
helpdesk@baylor.edu
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