Information Technology Services

Information Technology Services empowers Baylor University by providing and supporting technology solutions for faculty, staff, and students. View real-time system status updates, learn about our organization and its consultation services, and navigate to HelpDesk+ for software and hardware support.

Support and Solutions

HelpDesk+ provides premiere technology support and equipment that empowers research and learning at Baylor. We also consult with researchers, departments, and administrative units to discover technology solutions to meet a variety of needs.

HelpDesk+

Looking for technical support, equipment for checkout, audio/video production, 3D printing, or other maker resources? Start your support journey here.

IT Consultations

Are you looking for software, hardware, or other technical solutions to enable your research or your operations? Learn more about our technology consultancy services.

Apple Workshops!

Apple presents a series of workshops throughout the year to help Baylor students, faculty and staff leverage Apple devices for greater productivity in the classroom and the office. Come learn how features built into your iPad and a few third-party apps can enhance your productivity!

Let's Be Real About Cybersecurity

When on public Wi-Fi, be sure to use a known VPN so that the information passed over the network is encrypted.

Microsoft 365

Microsoft 365 provides a growing suite of productivity solutions that includes Word, Excel, PowerPoint, Teams, Outlook, and so much more...

Let's Be Real About Cybersecurity

When securing your accounts, use a passphrase as opposed to a short password as they are sometimes easier to remember and always longer. When you create your passphrase, remember to use a combination of uppercase and lowercase letters, special characters, and spaces to enhance the complexity and security of your information.

LinkedIn Learning

LinkedIn Learning provides more than 16,000 courses on a wide array of topics to help Baylor students, staff, and faculty continue their growth.

Something Not Working? Check System Status!

Visit systemstatus.baylor.edu for 24/7 real-time updates on the status of technology systems at Baylor.

Let's Be Real About Cybersecurity

Be BearAware about messages that appear "phishy." Phishing messages pretend to be from someone you know and trust and are designed to manufacture a feeling of urgency that compels you to provide personal information, access to accounts, or money. Report suspicious messages to abuse@baylor.edu.

Zoom

Zoom provides a robust remote communication and collaboration platform to support virtual instruction, team meetings, webinars and other online events.

Box

Box provides a growing suite of collaboration tools that empower teams to create ideas, develop and edit files, and manage projects.

Policies

Technology Purchasing

More News

Apple Workshop Enhances Productivity with iPad

Apple representatives invite you to an iPad workshop on Tuesday, September 17, 2024, in the Schumacher Flex Commons on the main floor of Moody Memorial Library at 11:00 a.m. and Noon.

Aug. 20, 2024

Internet Routing Issue Disrupts Baylor Network

On Monday afternoon, the Baylor network experienced a disruption focused on Microsoft and Google-based resources. As of 9:30 a.m. on Tuesday, August 20, all network services were restored.

Jul. 19, 2024

Baylor University Largely Unaffected by Crowdstrike Update

A security update deployed to client systems by the cybersecurity company Crowdstrike has not significantly affected Baylor University operations or systems, but some of the university's third-party vendors have been impacted.

Apr. 25, 2024

Karla Smith to Succeed Ralph Sherman as Business Officer

Karla Garrett Smith, CPA, director of Payment Services at Baylor University, will succeed Ralph Sherman as the Business Officer for Information Technology Services, University Libraries, Mayborn Museum, and Baylor University Press on May 1. Sherman will retire from Baylor after 22 years of service with the university.