Information Technology Services
Information Technology Services empowers Baylor University by providing and supporting technology solutions for faculty, staff, and students. View real-time system status updates, learn about our organization and its consultation services, and navigate to HelpDesk+ for software and hardware support.
HelpDesk+ provides premiere technology support and equipment that empowers research and learning at Baylor. We also consult with researchers, departments, and administrative units to discover technology solutions to meet a variety of needs.
Looking for technical support, equipment for checkout, audio/video production, 3D printing, or other maker resources? Start your support journey here.
Are you looking for software, hardware, or other technical solutions to enable your research or your operations? Learn more about our technology consultancy services.
Baylor has joined the REDCap Consortium to enhance access to research technology tools available to Baylor University researchers. REDCap, which is short for Research Electronic Data Capture, is a secure web application for building and managing advanced online surveys and databases that supports online and offline data capture for research studies and operations. Baylor researchers can access REDCap on a fee-for-service usage basis.
On January 7, BaylorITS and the Baylor Department of Public Safety launched the new Baylor Digital ID that enables students living in Baylor’s on-campus residential halls to unlock their rooms, enter dining halls, make retail dining purchases, check out library materials, and access other campus services with the tap of a personal mobile device.
On January 3, BaylorITS will make the New Microsoft Teams available to students, faculty, and staff. The New Teams is twice as fast, uses 50% fewer resources, has a more polished and responsive interface, is smarter, and more flexible. On February 20, New Teams became the default for all Teams users at Baylor. Classic Teams is still available at the flip of a switch, but Microsoft will force all users to New Teams prior to March 31, 2024.
Baylor University Information Technology Services invites all faculty and staff to explore the new Bing Chat Enterprise service, which is powered by Microsoft and most easily accessible using Microsoft’s Edge web browser.