Information Technology Services

Information Technology Services empowers Baylor University by providing and supporting technology solutions for faculty, staff, and students. View real-time system status updates, learn about our organization and its consultation services, and navigate to HelpDesk+ for software and hardware support.

Support and Solutions

HelpDesk+ provides premiere technology support and equipment that empowers research and learning at Baylor. We also consult with researchers, departments, and administrative units to discover technology solutions to meet a variety of needs.

HelpDesk+

Looking for technical support, equipment for checkout, audio/video production, 3D printing, or other maker resources? Start your support journey here.

IT Consultations

Are you looking for software, hardware, or other technical solutions to enable your research or your operations? Learn more about our technology consultancy services.

Box Collaboration Platform Training Sessions

Box and BaylorITS present two training sessions designed to expand your use of Box for collaboration, research, teaching, and learning. Box Essentials training will be offered via Zoom on Wednesday, March 26, at 2:00 p.m. CDT. The following week, an Advanced Box Skills session will be offered via Zoom on Thursday, April 3, at 1:00 p.m. CDT. Learn more about these sessions and register today!

Apple Spring Workshops

Take advantage of the next Apple Education Journey session and earn a badge toward a micro-certification. On March 27 at 11:30 in Jones Library Room 200 learn how to use FreeForm on iPad to enhance note-taking, creative thinking, and presentation development with Baylor's Apple representative, Vonn Miller!

NSF ACCESS Program Enhances Baylor Research

BaylorITS Research Technology announces Baylor’s participation in the National Science Foundation's Advanced Cyberinfrastructure Coordination Ecosystem: Services & Support (ACCESS) program. This collaboration provides faculty and students with no cost access to a comprehensive suite of advanced computing resources, including supercomputers, visualization and storage systems, data collections, software, networks, and expert support.

Please, Please, Please Stay Safe Online

Always run the latest operating system and application version available on your devices during National Cybersecurity Awareness Month and throughout the year!

Microsoft 365

Microsoft 365 provides a growing suite of productivity solutions that includes Word, Excel, PowerPoint, Teams, Outlook, and so much more...

LinkedIn Learning

LinkedIn Learning provides more than 16,000 courses on a wide array of topics to help Baylor students, staff, and faculty continue their growth.

Something Not Working? Check System Status!

Visit systemstatus.baylor.edu for 24/7 real-time updates on the status of technology systems at Baylor.

Zoom

Zoom provides a robust remote communication and collaboration platform to support virtual instruction, team meetings, webinars and other online events.

Box

Box provides a growing suite of collaboration tools that empower teams to create ideas, develop and edit files, and manage projects.

Policies

Technology Purchasing

More News

The Next Spring iPad Workshop featuring FreeForm!

BaylorITS presents a series of Apple Workshops this spring for students, staff, and faculty where you can earn badges toward an Apple micro-credential and enhance productivity using iPad.

Mar. 11, 2025

Enhance Your Productivity With Box Spring Training Sessions

Back by popular demand! BaylorITS and Box present another session of Box Essentials Training along with a new Advanced Box Skills course!

Feb. 13, 2025

NSF ACCESS Program Enhances Baylor Research

BaylorITS Research Technology encourages researchers, educators, and students to leverage the National Science Foundation’s Advanced Cyberinfrastructure Coordination Ecosystem: Services & Support (ACCESS) program. NSF ACCESS coordinates access to advanced computing systems and services ranging from supercomputers, data storage, scientific applications, expert training, and workshops at no cost.

Jan. 27, 2025

National Cybersecurity Alliance Data Privacy Week Calls for Data Diligence

Data Privacy Week is an annual expanded effort from Data Privacy Day -- taking place from January 27 - 31, 2025. The goal of Data Privacy Week is to spread awareness about online privacy among individuals and organizations.