Information Technology Services

Information Technology Services empowers Baylor University by providing and supporting technology solutions for faculty, staff, and students. View real-time system status updates, learn about our organization and its consultation services, and navigate to HelpDesk+ for software and hardware support.

Support and Solutions

HelpDesk+ provides premiere technology support and equipment that empowers research and learning at Baylor. We also consult with researchers, departments, and administrative units to discover technology solutions to meet a variety of needs.

HelpDesk+

Looking for technical support, equipment for checkout, audio/video production, 3D printing, or other maker resources? Start your support journey here.

IT Consultations

Are you looking for software, hardware, or other technical solutions to enable your research or your operations? Learn more about our technology consultancy services.

News

More News
Oct. 1, 2024
ITS Encourages Baylor Community to “Please, Please, Please” Stay BearAware

During October’s National Cybersecurity Awareness Month, Baylor Information Technology Services reminds students, faculty, and staff to stay BearAware by following cybersecurity best practices. This year’s pop princess-powered BearAware campaign includes encouragements to “really, really, really wanna” use two-factor authentication, “please, please, please” keep software up to date, and more. Cybersecurity training will be required for Baylor faculty and staff, BaylorITS will enhance password security, and the School of Engineering and Computer Science will host several cybersecurity events.

Sep. 5, 2024
Apple Workshop Enhances Productivity with iPad

Apple representatives invite you to an iPad workshop on Tuesday, September 17, 2024, in the Schumacher Flex Commons on the main floor of Moody Memorial Library at 11:00 a.m. and Noon.

Aug. 20, 2024
Internet Routing Issue Disrupts Baylor Network

On Monday afternoon, the Baylor network experienced a disruption focused on Microsoft and Google-based resources. As of 9:30 a.m. on Tuesday, August 20, all network services were restored.

Jul. 19, 2024
Baylor University Largely Unaffected by Crowdstrike Update

A security update deployed to client systems by the cybersecurity company Crowdstrike has not significantly affected Baylor University operations or systems, but some of the university's third-party vendors have been impacted.