Information Technology Services

Information Technology Services empowers Baylor University by providing and supporting technology solutions for faculty, staff, and students. View real-time system status updates, learn about our organization and its consultation services, and navigate to HelpDesk+ for software and hardware support.

Support and Solutions

HelpDesk+ provides premiere technology support and equipment that empowers research and learning at Baylor. We also consult with researchers, departments, and administrative units to discover technology solutions to meet a variety of needs.

HelpDesk+

Looking for technical support? Visit HelpDesk+ online for a wealth of resources including in-person assistance, HelpDesk+ Chat, and call-in support.

IT Consultations

Are you looking for software, hardware, or other technical solutions to enable your research or your operations? Learn more about our technology consultancy services.

Try the New HelpDesk+ Chat

BaylorITS is pleased to add HelpDesk+ Chat to its technical support options. Visit HelpDesk+ online, click the HelpDesk+ Chat icon, log in using your Bear ID and password, and then click the blue "Chat with Support" button to visit with one of our helpful HelpDesk+ representatives during our regular HelpDesk+ hours.

NSF ACCESS Program Enhances Baylor Research

BaylorITS Research Technology announces Baylor’s participation in the National Science Foundation's Advanced Cyberinfrastructure Coordination Ecosystem: Services & Support (ACCESS) program. This collaboration provides faculty and students with no cost access to a comprehensive suite of advanced computing resources, including supercomputers, visualization and storage systems, data collections, software, networks, and expert support.

Please, Please, Please Stay Safe Online

Always run the latest operating system and application version available on your devices during National Cybersecurity Awareness Month and throughout the year!

Microsoft 365

Microsoft 365 provides a growing suite of productivity solutions that includes Word, Excel, PowerPoint, Teams, Outlook, and so much more...

LinkedIn Learning

LinkedIn Learning provides more than 16,000 courses on a wide array of topics to help Baylor students, staff, and faculty continue their growth.

Something Not Working? Check System Status!

Visit systemstatus.baylor.edu for 24/7 real-time updates on the status of technology systems at Baylor.

Zoom

Zoom provides a robust remote communication and collaboration platform to support virtual instruction, team meetings, webinars and other online events.

Box

Box provides a growing suite of collaboration tools that empower teams to create ideas, develop and edit files, and manage projects.

Policies

Technology Purchasing

More News

The Next Spring iPad Workshop featuring FreeForm!

BaylorITS presents a series of Apple Workshops this spring for students, staff, and faculty where you can earn badges toward an Apple micro-credential and enhance productivity using iPad.

Mar. 11, 2025

Enhance Your Productivity With Box Spring Training Sessions

Back by popular demand! BaylorITS and Box present another session of Box Essentials Training along with a new Advanced Box Skills course!

Feb. 13, 2025

NSF ACCESS Program Enhances Baylor Research

BaylorITS Research Technology encourages researchers, educators, and students to leverage the National Science Foundation’s Advanced Cyberinfrastructure Coordination Ecosystem: Services & Support (ACCESS) program. NSF ACCESS coordinates access to advanced computing systems and services ranging from supercomputers, data storage, scientific applications, expert training, and workshops at no cost.

Jan. 27, 2025

National Cybersecurity Alliance Data Privacy Week Calls for Data Diligence

Data Privacy Week is an annual expanded effort from Data Privacy Day -- taking place from January 27 - 31, 2025. The goal of Data Privacy Week is to spread awareness about online privacy among individuals and organizations.