Information Technology Services
Information Technology Services empowers Baylor University by providing and supporting technology solutions for faculty, staff, and students. View real-time system status updates, learn about our organization and its consultation services, and navigate to HelpDesk+ for software and hardware support.
HelpDesk+ provides premiere technology support and equipment that empowers research and learning at Baylor. We also consult with researchers, departments, and administrative units to discover technology solutions to meet a variety of needs.
Looking for technical support, equipment for checkout, audio/video production, 3D printing, or other maker resources? Start your support journey here.
Are you looking for software, hardware, or other technical solutions to enable your research or your operations? Learn more about our technology consultancy services.
News
More NewsDuring October’s National Cybersecurity Awareness Month, Baylor Information Technology Services reminds students, faculty, and staff to stay BearAware by following cybersecurity best practices. This year’s pop princess-powered BearAware campaign includes encouragements to “really, really, really wanna” use two-factor authentication, “please, please, please” keep software up to date, and more. Cybersecurity training will be required for Baylor faculty and staff, BaylorITS will enhance password security, and the School of Engineering and Computer Science will host several cybersecurity events.
Apple representatives invite you to an iPad workshop on Tuesday, September 17, 2024, in the Schumacher Flex Commons on the main floor of Moody Memorial Library at 11:00 a.m. and Noon.
On Monday afternoon, the Baylor network experienced a disruption focused on Microsoft and Google-based resources. As of 9:30 a.m. on Tuesday, August 20, all network services were restored.
A security update deployed to client systems by the cybersecurity company Crowdstrike has not significantly affected Baylor University operations or systems, but some of the university's third-party vendors have been impacted.