Information Technology Services

Information Technology Services empowers Baylor University by providing and supporting technology solutions for faculty, staff, and students. View real-time system status updates, learn about our organization and its consultation services, and navigate to HelpDesk+ for software and hardware support.

Support and Solutions

HelpDesk+ provides premiere technology support and equipment that empowers research and learning at Baylor. We also consult with researchers, departments, and administrative units to discover technology solutions to meet a variety of needs.

HelpDesk+

Looking for technical support, equipment for checkout, audio/video production, 3D printing, or other maker resources? Start your support journey here.

IT Consultations

Are you looking for software, hardware, or other technical solutions to enable your research or your operations? Learn more about our technology consultancy services.

Please, Please, Please Stay Safe Online

Always run the latest operating system and application version available on your devices during National Cybersecurity Awareness Month and throughout the year!

Microsoft 365

Microsoft 365 provides a growing suite of productivity solutions that includes Word, Excel, PowerPoint, Teams, Outlook, and so much more...

LinkedIn Learning

LinkedIn Learning provides more than 16,000 courses on a wide array of topics to help Baylor students, staff, and faculty continue their growth.

Something Not Working? Check System Status!

Visit systemstatus.baylor.edu for 24/7 real-time updates on the status of technology systems at Baylor.

Zoom

Zoom provides a robust remote communication and collaboration platform to support virtual instruction, team meetings, webinars and other online events.

Box

Box provides a growing suite of collaboration tools that empower teams to create ideas, develop and edit files, and manage projects.

Policies

Technology Purchasing

More News

National Cybersecurity Alliance Data Privacy Week Calls for Data Diligence

Data Privacy Week is an annual expanded effort from Data Privacy Day -- taking place from January 27 - 31, 2025. The goal of Data Privacy Week is to spread awareness about online privacy among individuals and organizations.

Dec. 11, 2024

New ITS Research Technology Site Connects Researchers with Resources

The BaylorITS Research Technology team proudly announces the launch of a new area of the BaylorITS website dedicated to guiding researchers to technology resources essential to research, especially grant-funded research. Research Technology connects researchers to consultants, software, services, guides, and additional resources designed to empower R1-level research across the university.

Nov. 14, 2024

Unlock Your Potential: Join Baylor’s Apple Workshop Series Session for iPad Mastery!

BaylorITS presents an Apple Workshop, “Start Your Education Learning Journey with iPad” on November 20, 2024, at 11:30 a.m. and 1:00 p.m. that offers students, faculty, and staff the opportunity to earn the first badge toward an Apple Teacher micro-certification while enhancing their productivity with iPad.

Oct. 31, 2024

Get to Know Box With Essentials Training

On Wednesday, November 13, and Tuesday, November 19, 2024, BaylorITS will offer two virtual Box Essentials training sessions to help Baylor faculty, staff, and students quickly and easily integrate Box into their everyday workflow.