Protecting your personal information is one of the primary concerns of Baylor ITS.

Every Baylor student and member of our faculty, staff, administration, along with some auxiliary personnel are issued a Bear ID. Your Bear ID is usually comprised of your first name, last name, and underscore character, and a number (e.g., Betty_Baylor2). This Bear ID is your electronic identifier that enables access to many services and systems at the university. It also forms that basis for your Baylor Email Address (e.g., Betty_Baylor2@baylor.edu).

Your Bear ID and its accompanying password will be used several times a day as part of your education and service at Baylor University. To help manage your Bear ID, we provide a Bear ID Management System that maintains security while allowing for flexibility and convenience.

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You will use the Bear ID Management System to set your password for the first time and to reset your password when necessary. You will be required to change your Bear ID password once a year. If you indicate your mobile number on the Bear ID Management System, you can use text messaging (SMS) instead of security questions to verify a change to your Bear ID password.

To learn more about managing your Bear ID, see the following helpful information:

Managing Your Profile and Security Questions

If you are ever locked out of your account because of an expired or forgotten password, you can request that a PIN be sent to your cell phone via text message or to an alternate email account (not your Baylor email account).

For the system to be able to do this, your cell phone number and an alternate email address need to be entered into your profile.

To access your profile, go to:  http://bearid.baylor.edu and log into your account.

• Select My Profile from the navigation pane on the left. Check the information in the “Personal Email Address” and “Cell Phone Number” fields.  If the fields are empty, enter the correct information.  If there is information there, make sure it is correct.  If you make any changes to the information, click the Submit button.
• You can also reset your password by answering your security questions. To update or complete your security questions, log into your account (as described above).
• Select My Security from the navigation pane on the left.
• If you cannot remember the answers to your questions, you can click the eyeball icon to view the answers. If you don’t see any answers, you can add them. To select a different question, click on the drop-down arrow at the end of the question and choose a different question and answer it.
• If you make any changes to the information, click the Submit button.

Resetting a Forgotten or Expired BearID Password

If you forget your BearID password, or it expires, you can request a PIN to be texted or emailed to you to reset your password. Or, if you have security questions set, you can choose to answer them.

To reset your expired or forgotten password, go to bearid.baylor.edu/identity/self-service/bay/smsreset.jsf. When you see the Welcome message, click the Next button.  

• Enter your BearID (firstname_lastname) in the field indicated and click the Submit button
• Choose how you wish to reset your password:
  • Select where you want the PIN sent - either your phone or your personal email address. When you receive the text message or email, enter the PIN in the blanks provided and click the Verify button.
  • Choose to answer your security questions (if they have been set up).
• Enter a password and confirm it. Click the Reset Password button and look for the message that your password has been successfully reset.

To minimize the impact when changing your password, you should have your Baylor-owned computer physically connected to the wired campus network. If you have a laptop and are connected using the AirBear Wireless Network or VPN, you can still change your password, but you may be immediately logged out of those connection methods while your new password populates across Baylor's systems. After a few minutes, you will then be able to use your new password to log into the AirBear Wireless Network and VPN.

If you opt to change your password while not physically connected to the network, your laptop will continue to use your old password to log into the laptop, and your new password to access emails, BearWeb, etc. until you physically connect your computer to the network. If you use an Apple computer, update your keychain when prompted so that your computer uses your new password.

Guest Bear IDs

While sponsored guest Wi-Fi access is available through BU-GUEST, some short-term university guests may need to access additional Baylor resources such as public computers or printers. Due to licensing restrictions, guests can only access online library resources on-site at Moody Memorial Library using designated computers. Follow the directions below to request a Guest Bear ID.

Requirements

Guests require sponsorship from a campus department. The sponsor should be the same person serving as the primary contact for the guest while he or she is on campus.

Obtaining a Temporary Bear ID

Departments wishing to arrange a temporary BearID for guests should ensure that the following steps are completed at least two weeks before the account is needed:

1. The sponsor for a guest will log on to the Bear ID Management System.
2. Click on the Requests tab
3. Click on Request Access
4. Click the Request Guest Access button, (Default time is 2 weeks. This can be increased or decreased as needed)
5. Set the User Type to "Guest"
6. Complete the form
7. The approval for this account will be emailed to the sponsor's supervisor and upon approval, the account will be provisioned
8. The supervisor of the sponsor, unless they are the supervisor, will get an email with the user id and authorization code for the guest to create their password
9. The sponsor will give the guest these instructions for Guest Account Activation.

Requesting Banner Accounts

Ellucian Banner is Baylor's current student information system. To request Banner access, do the following:

1. Visit bearid.baylor.edu
2. Select the "Requests" tab, and then select "Request Access" from the options that appear below.
3. If you are requesting Banner access for yourself, check the box next to "Include Self" in panel #1 on the page. If you are requesting access for someone else, type their name in the search box and click the magnifying glass icon.
4. Select "Banner Admin Access" from the "Baylor Resources" drop-down menu in panel #2 on the page. Then, check the box (or boxes) next to the systems for which you are requesting access and click the "Done" button.
   1. New Banner Access - This is for requesting a new Banner account.
   2. Request additional Banner access - This is if you already have Banner access and are requesting enhanced access.
5. In panel #3, either indicate start and end dates (today's date will appear in "Start" by default) for access, or check the box next to the word "Permanent" if appropriate.
6. Enter a comment in panel #4 explaining why you need Banner access and then click the "Submit Request" button. A confirmation screen will appear, indicating that your request has been submitted. Your supervisor will receive an email that requests their approval for Ellucian Banner access. You can view the status of your access request by selecting "View Requests" under the "Requests" tab.
7. For Banner Student Access, contact HelpDesk+ for further assistance.