Baylor Data Center UPS Transition & Campus Network Outage

In January 2025, BaylorITS will replace its existing uninterruptible power supply (UPS) system in the data center. The new UPS system will better support the continued operation and growth of the data center.

To accommodate the replacement of the UPS system, there will be two periods in early January when the data center will be without power. The Baylor campus network and some server-based resources will be unavailable for brief periods when our reliance on-campus network resources is low.

• Monday, January 6, 2025, from 12:01 a.m. to 7:00 a.m.
  This initial phase of the project was completed successfully.

• Saturday, January 11, 2025, from 2:00 p.m. to 8:00 p.m.

Some non-essential equipment may be powered down in advance of these outage windows outside of business hours. During each outage, the Baylor University Police Department will be available at (254) 710-2222. Those experiencing immediate emergencies shoud dial 911.

The following campus resources and systems will be impacted by these outages.

• Campus Network Infrastructure
  • AirBear campus wireless network
  • Baylor VPN (intermittent)
  • DHCP (Dynamic Host Configuration Protocol)
  • Local DNS (Domain Name Servers)
  • Campus wired network
• Data Center Equipment
  • Physical servers housed in the data center
  • Kodiak HPC (High-performance computing) system
    • Extended outage windows: Sunday, January 5th, 3:00 p.m. CST through Monday, January 6th, 5:00 p.m. CST
      Friday, January 10th, 6:00 p.m. CST through Saturday, January 11th, 11:00 p.m. CST
  • Core networking components
• Administrative Platforms
  • BearWeb/Banner
• Authentication Services
  • Active Directory (AD) Authentication
  • Radius Authentication
• Campus Resources & Services
  • Baylor's main website, the Baylor Libraries website, and several other Baylor websites.

Because many of the university’s IT resources are cloud-based, access to the following systems will not be impacted if accessed from outside of the Baylor campus network.

• Ignite
• Microsoft 365
  • Outlook
  • Teams
  • All other productivity apps available from Microsoft
• Canvas
• Baylor's Development Platform

We understand that planned outages of this scale cause service disruptions and will impact some in the Baylor community. BaylorITS is at work behind the scenes doing careful planning and coordination across the university to ensure that the service impact will be minimal. We appreciate your patience.

Ahead of the UPS transition, this page will be kept up-to-date to indicate known service disruptions. During the UPS transition outages, visit www.baylor.edu/systemstatus for the most up to date information.